TB Education and Training Resource Guide—CASE MANAGEMENT (Printable Version)

General Case Management
Cultural Competence

Facilitating TB Outreach: Community Workers and Hard-To-Reach TB Populations
This videotape uses realistic scenarios and patient encounters to introduce concepts for improving patient care outcomes. It addresses building rapport with patients, locating patients who have broken treatment, conflict resolution, and outreach safety (Francis J. Curry National Tuberculosis Center, 2003).
Audience: managers and supervisors, outreach workers
Format: videotape, study guide
Language: English
Available from: Francis J. Curry National Tuberculosis Center, 3180 18th St, Ste 101, San Francisco, CA 94110-2028; 415-502-4600; www.nationaltbcenter.edu

Management: Hospital Discharge Planning for Patients with Active TB
This fact sheet discusses health care planning for persons with active TB who are being discharged from hospitals. It outlines the steps that need to be followed in the patient discharge process and describes circumstances under which persons with active TB should not be released from the hospital setting (New York City Department of Health, 2001).
Audience: health professionals, nurses, physicians
Format: fact sheet, 2 pp
Language: English
Available from: New York City Department of Health and Mental Hygiene, Tuberculosis Control Program, 125 Worth St, New York, NY 10013; 212-442-9968; http://www.nyc.gov/html/doh/html/tb/tb.html

Nursing Care Management for Tuberculosis
This fact sheet provides information about the role of nurses in case management for persons with TB. It explains case management, when it begins, and what activities it entails (Massachusetts Department of Public Health, 1999).
Audience: health professionals, nurses
Format: fact sheet, 2 pp
Language: English
Available from: Massachusetts Department of Public Health, Division of Tuberculosis Control, 305 South St, Jamaica Plain, MA 02130; 617-983-6970; www.state.ma.us/dph/dphhome.htm

Quality Improvement for TB Case Management: An Online Course
This interactive online course provides TB control program managers and staff with information for developing a systematic quality improvement program for TB case management (Francis J. Curry National Tuberculosis Center, 2002).
Audience: health professionals, nurses
Format: course
Language: English
Internet link: www.nationaltbcenter.edu/pmi/working1

Social Support for Tuberculosis Clients
This pamphlet was developed to help providers establish and enhance social support services in a TB clinic (Charles P. Felton National Tuberculosis Center, 1999).
Audience: policy makers, social service providers
Format: pamphlet, 30 pp
Language: English
Internet link: http://www.harlemtbcenter.org/prods.htm
Available from: Charles P. Felton National Tuberculosis Center at Harlem Hospital, 2238 Fifth Ave, First Fl, New York, NY 10037; 212-939-8254; www.harlemtbcenter.org

Tuberculosis Case Management
This CD-ROM provides comprehensive information on the diagnosis and treatment of TB as well as case management in an international setting. It also discusses the tuberculin skin test, other diagnostic tests, and DOTS (Center for Human Services, 2000).
Audience: health professionals, physicians
Format: CD-ROM
Language: English
Internet link: www.qaproject.org
Available from: Quality Assurance Project, 7200 Wisconsin Ave, Ste 600, Bethesda, MD 20814; 301-654-8338; www.qaproject.org

Tuberculosis Case Management for Nurses: Self-Study Modules
This book is separated into four study modules covering public health and public nursing issues, the fundamentals of TB case management, leadership skills of the nurse case manager, and case management of pediatric patients with TB (New Jersey Medical School, National Tuberculosis Center, 2001).
Audience: health professionals, nurses
Format: book, 97 pp
Language: English
Available from: University of Medicine and Dentistry of New Jersey, New Jersey Medical School, National Tuberculosis Center, 225 Warren St, First Fl, West Wing, PO Box 1709, Newark, NJ 07101-1709; 973-972 -0979; www.umdnj.edu/ntbcweb Tuberculosis Management Clinic: INH Evaluation/Initiation This form is an evaluation guide for considering the use of isoniazid for persons with TB (Multnomah County Health Department, 1996).
Audience: health professionals
Format: tool, 1 p
Language: English
Available from: Multnomah County Health Department, 1120 SW Fifth Ave, Ste 1400, Portland, OR 97204; 503-988-3674; www.co.multnomah.or.us/health

Tuberculosis Patient Discharge: Hospital to Community
This fact sheet examines Massachusetts’ requirements for discharging patients with TB from hospitals (Massachusetts Department of Public Health, 2001).
Audience: health professionals
Format: fact sheet, 2 pp
Language: English
Available from: Massachusetts Department of Public Health, Division of Tuberculosis Control, 305 South St, Jamaica Plain, MA 02130; 617-983-6970; www.state.ma.us/dph/dphhome.htm

Cultural Competence

Cross-Cultural Tuberculosis Guide: Cultural Influences on TB-Related Beliefs and Practices of Filipinos, Vietnamese, Chinese, and Koreans
This book presents information about TB practices and beliefs among Asian Americans and makes recommendations regarding how to improve TB-related communication with Asian Americans (Association of Asian Pacific Community Health Organizations, 2000).
Audience: advocates, Asians, health educators/communicators, health professionals
Format: book, 80 pp
Language: English
Available from: Association of Asian Pacific Community Health Organizations, 439 23rd St, Oakland, CA 94612; 510-272-9536; www.aapcho.org

Linguistic and Cultural Aspects of Tuberculosis Screening and Management for Refugees and Immigrants
This is the transcript of a presentation that focused on TB screening, management of active cases, and linguistic and cultural differences between Western and non-Western approaches to medicine (University of Washington, 1997).
Audience: health educators/communicators, nurses, physicians, policy makers, social service providers
Format: report
Language: English
Internet link: ethnomed.org/ethnomed/clin_topics/tb/tb.html
Available from: University of Washington School of Medicine, Harborview Medical Center, AIDS Clinical Trials Unit, 325 Ninth Ave, PO Box 359929, Seattle, WA 98104; 206-731-3184; www.washington.edu/medical/hmc

Lost and Found: The Case of Mr. Norwood
This instructional packet includes a videotape, participant manual, and instructor’s guide to instruct health professionals in ways to improve their communication skills when dealing with patients who have TB. It follows the story of a fictional character, Mr. Norwood, who has TB and is frustrated with the health care system (Emory University School of Medicine, 1998).
Audience: health professionals
Format: instructional packet (includes videotape, participant manual, instructor’s guide)
Language: English
Available from: CDC National Center for HIV, STD, and TB Prevention (NCHSTP). Materials can be ordered in a number of ways: 1) By accessing the online order form at www.cdc.gov/nchstp/tb; 2) by calling the CDC voice and fax information system (recording) toll-free at 888-232-3228, then pressing options 2, 5, 1, 2, 2; 3) by faxing a request for material to the NCHSTP Office of Communications at 404-639-8910; or 4) by mailing a request to the CDC NCHSTP Office of Communications at 1600 Clifton Rd, NE, MS E-07, Atlanta, GA 30333. Request item #99-7312.